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What is AI literacy?

Learn what AI literacy means and how to use AI safely and effectively in your work with this practical step-by-step guide.

What is AI literacy?

Being “AI literate” means you understand what AI is, how it works, what it can do and what the risks are, so that you can use it safely and effectively. Here is a clear step-by-step guide to becoming AI literate:

1. Understand the basics

Learn what AI actually is:

  • What is machine learning?
  • What is a large language model?
  • What can AI do, and what can it not do?
  • Why does AI sometimes make mistakes (hallucinations)?

2. Develop practical AI skills

Learn how to use AI as a tool:

  • Writing good prompts
  • Using AI for writing, brainstorming, analyzing
  • Using AI for work processes (e.g. Excel, email, planning)

3. Understand the risks

Important topics:

  • Privacy & data security
  • Bias (prejudice in AI)
  • Copyright
  • Reliability and control
  • Fair and safe use

4. Learn to think critically about AI

AI literacy also means that you:

  • Check answers
  • Know when AI should NOT be used
  • Understand that AI has no human insight
  • Are transparent about your use of AI

5. Experiment and keep learning

AI is changing fast; continuing to practice and stay up to date is essential:

  • Play with different AI tools (ChatGPT, Copilot, Perplexity, Claude)
  • Follow the news on AI developments
  • Learn how to combine AI with your own field of expertise

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